Information We Collect
We gather information in several ways to provide you with a seamless experience. This includes personal details you provide directly, technical information related to your interactions with our platform, and any data you choose to upload. The types of data we collect are necessary for us to deliver our services and ensure they are effective.
- Personal Data: This includes the basic information you provide during the creation of your account, such as your full name, email address, and the name of your organization. This data is required to identify you and provide you with personalized services.
- Usage Data: This is technical information about your device, browser, IP address, and actions you take within the platform. For example, we collect data such as which pages you visit, how long you stay on certain sections, and which features you engage with the most. This helps us improve our services and your overall experience.
- Uploaded Data: Any documents or files that you upload to our platform for processing or analysis. This data is only used for the purpose it was provided and is treated with the utmost confidentiality.
How We Use Your Information
Your information helps us operate our platform, enhance its functionality, and ensure that it is secure and responsive to your needs. The data you provide is integral to ensuring we offer a personalized and high-quality service that meets your expectations.
- Service Provision: We use your data to deliver the services you requested, such as providing access to your account, processing your uploads, and delivering features you interact with. This includes managing your subscription and ensuring smooth functionality of our platform.
- Personalization: To offer a tailored experience, we use your data to adjust features according to your preferences. This might include customizing dashboards or suggesting tools and features based on your previous interactions with the platform.
- Communication: We may contact you for operational reasons, such as sending service updates, answering your queries, and offering support when necessary. We also send marketing communications, which you can opt-out of at any time.
- Security: We monitor and analyze usage data to identify and prevent potential threats, ensuring the protection of both your personal information and the integrity of our platform. This helps us safeguard your data from unauthorized access or breaches.
Third-Party Services
In order to offer the best service possible, we collaborate with trusted third-party service providers. These services assist us in key areas such as authentication, email communications, cloud storage, and AI functionality. While we rely on these third parties to provide specific features, rest assured that we carefully vet these partners and ensure they adhere to the same high standards of data protection as we do.
- Authentication Providers: Third parties that help us verify your identity and secure your login process.
- Email Communication Platforms: Used for sending service-related communications, newsletters, and promotional materials (only if you have opted-in).
- Cloud Services: We use cloud storage services to securely store your uploaded data and facilitate easy access across multiple devices.
- AI Functionality Providers: To provide AI-driven features such as document summarization and automated responses, we rely on third-party AI providers.
Data Protection
The security of your personal data is of utmost importance to us. We implement robust security measures to ensure your data remains safe and secure throughout your use of our platform. This includes encryption and strict access controls to minimize the risk of unauthorized access.
- Encryption: All sensitive data, including personal and financial information, is encrypted both during transmission and when stored in our systems. This protects your data from unauthorized access while in transit.
- Access Control: Only authorized personnel have access to your personal data, and they are bound by strict confidentiality agreements. Additionally, we enforce policies that limit data access based on necessity and job function.
Cookies & Tracking
We use essential, performance, and analytics cookies to power and improve our site. You can disable cookies in your browser settings or send a “Do Not Track” signal; we respect DNT requests. For details, see our Cookie Settings page.
No Sale or Sharing of Personal Data
CollabAuditAI does not sell or share your personal information with any third parties.
Your Rights
You have specific rights regarding your personal data under applicable privacy laws, including the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, use, share, or sell about you, the right to access, correct, delete, or restrict the processing of your personal information, and the right to non-discrimination when exercising these rights.
Additionally, you have the right to withdraw your consent for certain types of data processing. For instance, you may opt-out of receiving marketing emails or request that we stop processing certain personal data that is no longer necessary for the services we provide.
To exercise these rights or if you have any concerns regarding the handling of your personal data, please reach out to us at support@collabauditai.com.
Notice Updates
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated notice on our platform. We encourage you to review this notice periodically to stay informed about how we protect your data.
Contact Us
If you have any questions, concerns, or comments regarding this Privacy Policy or our data practices, please feel free to reach out to us at support@collabauditai.com. We are happy to assist you with any inquiries you may have.
The Privacy Policy was last updated on: May 19, 2025